Course participants can expect the following areas to be covered in the course:
Presentation of one's own work; company structure, organisation or services and products.
Simulated negotiations and business meetings.
Analysis of a company's business; e.g. sales, marketing, quality and management.
Analysis of the financial aspects of a company's business.
Aspects of national and international economics. Case studies and discussions.
Analysis of a company's strengths and weaknesses. Intercultural understanding.
Presenting figures and graphs. Describing economic and social trends.
Negotiating. Agreeing and disagreeing. Interrupting. Clarifying and confirming.
Asking for comments. Summarising. Asking appropriate questions.
Challenging/defending an opinion. Persuading and compromising.
Making proposals, offers and suggestions. Opening/closing meetings.
Using the telephone effectively.
Meeting and greeting. Receiving visitors. Socialising. Communicating ideas. Discussing problems.
Grammar and Vocabulary
Tense revision. Prepositions. Conditionals. Relative clauses. Accurate pronunciation.
Banking vocabulary. Insurance/Reinsurance vocabulary. Production vocabulary.
I.T. vocabulary. Sales/Marketing vocabulary. Smalltalk.
(This is not a comprehensive list but a sample of topics covered.)